Upload Database to PST

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Upload Database to PST

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The Upload Database to Performance Solutions Technologies, (PST)  is very useful for PST Technical Support Staff

and is used when further diagnosis of a customers database is required for troubleshooting and resolving issues. It also used in cases where you have an existing database that should be configured to be hosted on the PST servers.

 

When you are asked to send PST a copy of your database, there is a one-click process that will automatically backup your existing

database, zip it, then upload it to a secure location on our server.

 

Follow the instructions below to automatically upload your database to PST

 

1.

Login into the ManagePro database that will be sent to PST

2.

Click the Program Button|Utilities|Advanced Database|Technical Support|Send Database to PST

 

 

uploaddb

 

3. By doing so, the process to backup your database, zip it and upload it to a secure server location begins. This may take several minutes depending on the size of your database,.

 

upload

When the process is complete, the dialog window above will no longer be displayed and you will be returned to

ManagePro view you were on before you clicked Send Database to PST.

 

4. Please send an email confirmation to mis@managepro.com to notify PST Technical Support Staff that you have sent the database.