Lock out

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Lock out, User and Password

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In ManagePro, users can make 5 attempts to enter the correct name and password. After 5 failed attempts, a dialog is posted with the

the following message "The user name and password combination you are using is incorrect". Please contact your database administrator for

assistance in logging into to ManagePro.

 

For Administrators: To enable login for the locked out user, follow the instructions below:

 

Log into the user's machine as an Administrator

Navigate to the People and Meeting Tab

Highlight the locked out user's name

right-click and select User Access

Recheck the Enable Login checkbox

You can reset the password by entering a new password and confirm password fields

Save the changes

 

The locked user can login into ManagePro then change their password if necessary.

 

useracesslockout

 

rechecklogin